18+ Only
Setting Betting Limits
Self-Exclusion Feature
24/7 Support
Responsible Gaming

Responsible Gaming at picks — Stay in the Fun, Stay Safe

Betting is entertainment, not a solution to problems. picks always wants you to play with enjoyment, in control, and responsibly. Our responsible gaming tools and guides are here whenever you need them.

Your Betting Health
Weekly Time UsageWithin Healthy Limits
Budget ControlActive
Self-Assessment Score85/100

For illustrative purposes only. See your actual data in your account.

Keep in Mind: Betting is for entertainment only. Never bet with borrowed money or funds you cannot afford to lose. picks always has your best interests at heart.

What Responsible Gaming Means

Responsible Gaming means enjoying betting as a controlled form of entertainment — where you make conscious decisions, set your own budget, and know when to stop.

Millions of people across Bangladesh enjoy the thrill of betting on cricket and football. At picks, we want every user to keep that enjoyment going for the long haul — without any negative consequences. Responsible gambling ensures betting stays a small, fun part of your life rather than a burden.

Responsible gaming at picks isn't just a policy — it's the foundation of our business. We believe a happy, healthy user is better for everyone in the long run.

Core Principles: Betting should be entertainment — like watching a film or playing a sport. If you feel like betting is getting out of your control, that's an important signal to take seriously.

Picks' Commitment to Responsible Gaming

Picks is committed to responsible gaming. From platform design to customer support, user protection is built into every level of what we do.

Age Verification Required
KYC verification at registration fully blocks access for anyone under 18.
Harm Reduction Technology
Automated alerts are sent when unusual betting patterns are detected.
Transparent Promotions
None of picks' advertising targets minors or promotes the idea of "easy money."
Trained Support Team
Our customer service team is specially trained to handle responsible gaming concerns.

What We Will Never Do

  • Actively pressuring or enticing you to increase your betting.
  • Attempting to lure you back with bonuses or offers while your self-exclusion is active.
  • Exploiting your financial losses to lure you into betting more.
  • Ignoring or being slow to respond to responsible gaming prompts.

Picks' Responsible Gaming Tools

Picks gives you a range of effective tools to manage your own betting experience. You can easily activate them from your account settings.

Tools Description Time to Take Effect
Deposit Limit Set a maximum deposit limit — daily, weekly, or monthly Instant
Bet Limit Set a maximum betting amount within a specified time period Instant
Loss Limit Automatically stop betting once a set loss amount is reached Instant
Session Time Limit Set a limit on how long you play in one session Instant
Cooling-Off A temporary break of 1 to 30 days Instant
Self-Exclusion Self-exclusion options ranging from 6 months to permanent account closure Within 24 Hours
Reality Check Periodic reminders of how long you've been playing Instant
Increasing a limit doesn't take effect immediately — there's a 7-day waiting period. Lowering a limit, however, takes effect right away.

Signs of Problem Betting

Most people don't realise when their betting is becoming a problem. Read through the signs below carefully. If any of them sound familiar, don't hesitate to reach out for help.

  • Chasing losses by betting more in an attempt to recover money you've lost.
  • Hiding your betting from family or friends, or lying about it.
  • Being unable to stop even when you want to — telling yourself "just one more bet" and carrying on.
  • Borrowing money or dipping into savings to fund betting.
  • Prioritizing betting over work, family, or studies.
  • Feeling restless, irritable, or anxious when you are unable to bet.
  • Feeling the urge to place bigger and bigger bets just to get the same thrill.
  • Experiencing stress, depression, or sleep problems due to betting.
  • Repeatedly failing in attempts to stop betting.
What Should You Do If You Notice These Signs? Don't panic. This is a recognized issue and help is available. Reach out to the picks support center or take the steps listed below.

Self-Assessment

Answer the questions below honestly. This will help you become more aware of your betting habits.

1. In the past month, did you spend more on betting than you had planned?
2. Have you ever bet more money to try to win back what you lost?
3. Have family members or friends ever expressed concern about your betting?
4. Do you feel restless or irritable when you are unable to bet?
5. Have you ever borrowed money or used your savings to bet?

How to Set Your Betting Limits

The most effective way to gamble responsibly is to set your limits before you start. On picks, it's easy to do.

1
Go to Account Settings

Log in and click your profile icon in the top right corner, then go to the "Responsible Gaming" section.

2
Choose a Duration

Daily, weekly, or monthly — choose whatever timeframe works best for you.

3
Set an Amount

A safe guideline is to set your limit at no more than 5% of your monthly income as your entertainment budget.

4
Confirm

Limits take effect immediately once set. You'll receive a confirmation via SMS or email.

5
Review Regularly

Review your betting history once a month and adjust your limits as needed.

Limits Decrease Takes effect immediately. Limit Increase A 7-day waiting period applies — this pause gives you the chance to reconsider your decision.

Self-Exclusion & Taking a Break

If you feel like you need a break or want to step away from betting for a longer period, use picks' self-exclusion feature. It's fully confidential and effective.

Cooling-Off (Temporary Break)

You can temporarily pause betting for any period from 1 to 30 days. Your account remains active during this time, but placing bets is not allowed.

Self-Exclusion (Long-Term)

For more serious action, you can close your account for 6 months, 1 year, or permanently. While self-exclusion is active:

  • No bets can be placed and no deposits can be made.
  • No marketing messages will be sent from picks.
  • Self-exclusion cannot be cancelled before the period ends.
  • Withdrawals remain available and your account balance stays protected.
6 Months
Short-Term Break
1 Year
Medium-Term Break
Permanent
Permanent Closure

To activate self-exclusion At the Help Centre Contact us or email support@picks.bio.

Minor Protection

Picks strictly prohibits betting by anyone under 18. We never attempt to make our betting services accessible to minors.

Advice for Parents

Take the steps below to keep younger members of your household away from online betting:

  • Use a PIN, password, or biometric lock on your device.
  • Hide the picks app or use app-lock software.
  • Enable parental controls on your browser.
  • Have open conversations with your children about the risks of gambling and betting.
  • If you have any concerns, contact support@picks.bio right away.
If you suspect a minor is using a picks account, let us know immediately. We will investigate promptly and take the necessary action.

Support & Contact

Don't try to handle it alone. The picks support team and external support organisations are always here for you.

Live Chat Support
Talk to us live in Bangla, 24/7. Help Center Start with.
Email Support
support@picks.bio — you'll receive a response within 24 hours.
Personal Consultation
If you need it, speak confidentially with one of our responsible gaming specialists.
Educational Resources
To read our guide on betting awareness and responsible gambling Betting Tips View.

Responsible Gambling Quick Checklist

  • Review your betting spend every month.
  • Think of betting as entertainment, not a source of income.
  • Never bet while drinking or under emotional stress.
  • Even after a win, stay within your set budget.
  • Set your own limits and lock them in on picks.
  • Activate a cooling-off period whenever you feel you need a break.
FAQs

Responsible Gaming FAQs

Yes, your account balance remains fully secure during self-exclusion. You can withdraw at any time, but new deposits and bets will not be allowed.

Lowering your limit takes effect immediately. Increasing it, however, requires a 7-day waiting period — this is intentional, giving you time to reconsider your decision.

No. Setting a deposit limit, bet limit, or session limit doesn't close your account — it simply caps your betting at the amount you've chosen. Only self-exclusion restricts your account for a set period of time.

Yes, picks uses an automated system to monitor unusual betting patterns. If a potential issue is detected, our team may reach out to you. This is done entirely for your protection.

Email support@picks.bio immediately or reach out via live chat. We'll investigate promptly. To prevent future incidents, enable password lock on your device and PIN protection in the picks app.
Why picks Is Trustworthy

What Sets picks Apart in Responsible Gaming

At picks, you're not just betting — you're part of a safe, transparent, and responsible platform.

Fully Safe Environment
Every betting experience on picks is designed in line with international responsible gaming standards. Your safety is our top priority.
You're in Full Control
Everything from deposit limits to self-exclusion can be activated in just a few clicks. Take control of your own betting experience.
Full Support in Bengali
picks' responsible gaming support is fully available in Bangla. Get help without any language barrier — 24/7, anytime.
Automated Protection Measures
picks' smart system detects unusual betting patterns and alerts you in time — keeping you protected, even before you notice it yourself.
Zero Tolerance for Underage Access
Through rigorous KYC verification and age confirmation processes, picks ensures that only individuals aged 18 and above can use the platform.
Transparent Betting History
Your full betting history, win/loss records, and spending summary are always visible in your account — no hidden information.

Start Betting Responsibly

Sign up with picks and enjoy Bangladesh's safest betting platform — on your own terms, within your own limits.

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